Shipley Manor Care Home

Shipley Manor is a residential care home providing personal care to adults, some of whom may be living with dementia. We have not previously rated this service. This assessment did not cover all parts of our Single Assessment Framework; therefore we have only updated scores and ratings for those areas which we have assessed. We will carry out future assessments to cover other parts of the Framework and will update our website with our findings. This assessment commenced on 08 May 2024 and was scheduled due to information of risk we had received about the service. The assessment was completed on 21 May 2024, and included 1 visit to the service on 08 May 2024 where we looked at 18 quality statements. We found people were supported by staff who knew them well and who had received all appropriate training. Staffing levels were safe, and the provider had a safe recruitment process. Staff morale in the service was positive. The environment was safe, homely, and well maintained. The provider had a robust pre-assessment process, and the service was working well with other professionals and forging strong links with community groups. People’s privacy, dignity, choice, and independence was promoted. Medicines were not always safely managed, and we found some shortfalls in the management of medicines. Most quality assurance systems were effective, and the provider had a robust process which identified lessons learnt.